...you get a letter from someone saying they're going to be there on a certain day and they don't turn up? We had a letter at the beginning of the month from Blyth Valley Housing to say that someone would be coming out on 30th October PM to do our annual gas service and safety inspection. I made sure someone was in all day and no one came.
I rang them this morning to complain and the nice chap I spoke to said it wasn't even in the system, and that the letter had been sent but the appointment hadn't been put in the database. He explained that he has four different systems to do appointments and I wasn't on any of them. He found last year's inspection though so that was something I suppose. He couldn't apologise enough and made me a new appointment. I told him that his system was obviously designed my a man and they needed a woman to reorganise it all!!! LOL.